About us
At Serenova Decor, we are passionate about offering a diverse range of home décor and lighting solutions designed to elevate any living space. Our collection includes beautifully crafted lamps, modern furniture pieces, and elegant decorative items that seamlessly blend style and practicality. Each product is carefully selected to meet high-quality standards while remaining affordable, allowing you to transform your home without overspending.
We believe that home décor should be both beautiful and functional, and our products are created with this in mind. From statement lighting to chic accents, our pieces are designed to add personality and warmth to your home. Whether you’re updating your living room, bedroom, or office, Serenova Decor offers the perfect pieces to suit your space.
Our products are more than just décor; they’re solutions for enhancing your lifestyle. We focus on creating items that are as practical as they are beautiful, so you can enjoy them every day. With a commitment to quality craftsmanship, innovative design, and affordable pricing, Serenova Decor is your go-to destination for home transformation.
Our Vision: To offer stylish, high-quality, and affordable home décor that brings comfort, style, and functionality into every space. We aim to make your home a more inviting and enjoyable place, whether you’re relaxing with family or hosting friends.
Frequently Asked Questions
What is the estimated delivery time?
The estimated delivery time for orders is 5–15 business days after shipment.
Where can I find my tracking code?
Once your order is shipped, you will receive an email confirmation with the tracking number and a tracking link. You can also track your order at any time by clicking the “Track Order” link in the main menu of our website. Just enter your order number on the page here.
What countries do you ship to?
We currently ship to the following countries:
- United Kingdom
- United States
- Canada
What happens if my order is canceled or not approved?
If your card transaction isn’t approved, your order will be automatically canceled, and no payment will be processed. An order confirmation email will be sent once your transaction is approved.
Is there a cancellation period for orders?
If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they have been dispatched. Once an order has been shipped, we cannot cancel it. You will need to go through our return process if you wish to return the product after shipment.
If you can’t find the answer you’re looking for, feel free to reach out to us:
Email: suppport@serenova-decor.com
Customer Service Opening Hours:
Monday-Friday: 08:00 - 21:30 (GMT)
Saturday-Sunday: 08:00 - 14:00 (GMT)
We will do our best to reply to your messages within 24 hours!
Alternatively, you can use the contact form below.